1.1 The website www.l2celestialwar.com is the property of Critical Hit Entertainment, LLC.
1.2 You can contact the person responsible for your private information via email at [email protected].
1.3 Celestial War agrees to treat your personal information with respect and absolute confidentiality and declares that this information will not be passed on to third parties without prior consent.
2. Use and Purpose of Personal Information
2.1 Your personal details are dealt with by Celestial War or third parties electronically or via data transmission.
2.2 Your personal data will be used to provide the following services available through l2celestialwar.com:
To navigate the website.
To receive your payment.
Registration to enjoy the services on the website.
Management and/or processing of orders and associated activities.
Management of advice, doubts, or problems of a technical or commercial nature, about the state of orders and other general information requirements.
To manage, maintain, and optimize our website and our services.
Personalized attention through Customer Services.
Promotion of our products and those of companies linked to Celestial War.
2.3 Celestial War may process and/or manage personal data relative to third parties which has been facilitated directly by you. In this case, Celestial War will inform the third party about the Data Protection when registering their data, but you will be responsible for communicating the following to the person to which the data refers:
That the information will be stored in a file property of Celestial War.
The purpose of the information.
That they can exercise their right to access, rectify, cancel, and oppose the information as specified in this document.
2.4 The mandatory or discretionary nature of the transmission and/or transfer of data will be specified, with mandatory fields marked by an asterisk (*).
2.5 The lack of communication of mandatory data will impede the attainment of the main purpose associated with the data collection.
2.7 Celestial War may process and/or manage personal data related to third parties transmitted by Users. Celestial War will inform the third party about the contents when registering their data, but the User is responsible for communicating this to the person in question.
2.8 Celestial War presumes that the data has been entered by its owner or by an authorized person. Users are responsible for updating their data via the "My Account" section.
2.9 Celestial War reserves the right to cancel an account and all relevant information if any content is perceived to be illicit or damaging to the image of Celestial War.
3. Compulsory Transfer of Data
3.1 The transfer of personal data to Celestial War may be compulsory by law or discretionary.
3.2 Compulsory fields will be marked with an asterisk (*).
3.3 Not filling in compulsory fields may prevent us from carrying out our services.
3.4 Celestial War assumes that all information has been provided by you or an authorized person and is accurate. Updating the information is your responsibility.
3.5 Celestial War is committed to respecting and keeping absolute confidentiality in the collection and processing of personal data. Your data will not be communicated to other entities without prior consent.
4. Your Rights
4.1 You can exercise your right to access, rectify, oppose, or cancel your information by contacting us via a support ticket.
4.2 The user may exercise their right to forget and request the elimination of their personal data in specific cases.
4.3 The user has the right to request the portability of their data under certain conditions.
5. Passwords
5.1 Celestial War will provide you with personal passwords when registering. These passwords are for accessing exclusive services.
5.2 You are solely responsible for keeping your password confidential.
5.3 You can modify your password at any time and must notify Celestial War of any unauthorized use.
6. Game-Related Data
6.1 Players authorize Celestial War to analyze and collect data related to their computers while playing. This is used to identify and ban cheaters.
6.2 The data collected will not be shared with third parties.
6.3 The data collected may include processes running on the computer, applications installed, IP address, MAC (HWID), account names, etc.
6.4 Celestial War does not collect sensitive data like credit cards or passwords.
6.7 Players can request the erasure of their data and deletion of their game account at any time.
6.8 Celestial War reserves the right to close accounts and delete data if players revoke consent for data collection.
7. Security Measures
7.1 Celestial War ensures the confidentiality and privacy of personal data with security measures to prevent unauthorized access.
7.2 Celestial War provides personal passwords for registered users to access exclusive services.
7.3 Users must keep their passwords confidential and assume responsibility for any breaches.
7.4 Users can modify their passwords and must notify Celestial War of any unauthorized use.
7.5 Celestial War is not responsible for incidents arising from attacks or unauthorized access due to user negligence.
